We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, contact us using the details provided in the introduction above. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
OTHERS WITH WHOM WE SHARE YOUR INFORMATION
Service providers:
We may disclose information to outside companies that help us bring you the products and services we and relevant third parties offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them..
Compliance with the law:
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public. Examples of such disclosures include HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
ITP may transfer personal information to non-affiliated third parties, such as a shipping company to fulfil orders, a supplier of yours for whom we act as agents and an email service provider to send out emails on our behalf (our “Customer Care Partners”), all of which are subject to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.
Additional recipients could include professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the EU who provide consultancy, banking, legal, insurance and accounting services.
International transfer of personal data
The collection, use, and disclosure of information contemplated in this Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. This may happen if one of our service providers is located in a country outside your home country. In these cases, we will take steps to ensure that your privacy rights continue to be protected.
Please contact us using the Contact details provided at the end of this document if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
YOUR CHOICES REGARDING USE OF THE INFORMATION WE COLLECT
You have several choices regarding our handling of your non-public personally identifiable information.
Direct mail or telephone marketing
If you buy from us or for companies for whom we act as agents and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either write to us at the address shown above or call by telephone on +44 (0) 7403461355 or email at sales@islandtouristproducts.co.uk. If you choose to write to us, please include your name and address and state one of the following:
• "NO MAIL OFFERS" (if you don't want to receive offers by mail);
• "NO PHONE OFFERS" (if you don't want to receive offers by phone);
• "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
You may unsubscribe from our emails at any time by using the unsubscribe link provided on them all.
Cookies and how we use them
A cookie is a small file which asks permission to be placed on your computer's hard drive. We use cookies to identify the pages you click on during your visit to our site. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies.
How do I unsubscribe from emails?
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from ITP or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
How long is personal information secured?
ITP will retain your personal information for only as long as necessary for the purposes described in this Policy or such longer period as may be required by law. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and ITP’s privacy practices?
ITP will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. In order that we can achieve this, please keep us informed if your personal data changes during your relationship with us.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You may:
• Request access to your personal data
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data .
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Finally if you have consented to the collection, use and/or disclosure of personal information as identified above, please note that you can also withdraw your consent at any time by communicating with our privacy officer.
CONTACT DETAILS
If you wish to exercise any of the rights set out above or have any other questions, please contact:
E-mail: sales@islandtouristproducts.co.uk
Phone: Customer Service: +44 (0) 7403 461355 By post: Privacy Officer, Island Tourist Products Limited 28 Hendy Road East Cowes Isle of Wight PO32 6QQ